Podcast

Ep 173: Enhancing Recruitment Processes and Company Culture with Claire Vitale

- Matt Reiner

In this episode of Bridging the Gap, Matt Reiner connects with recruitment expert Claire Vitale, focusing on strategies to optimize the recruitment process and attract top-tier talent. Claire emphasizes the importance of showcasing your company culture through social media, highlighting team activities and client successes to create a friendly and engaging online presence. She also stresses the necessity of having a strong, user-friendly company website with a clear careers button and maintaining an active LinkedIn page to draw in potential candidates. Personalizing the recruitment process with short videos or personalized messages can significantly enhance the candidate experience, while fostering a trustful environment that allows for employee autonomy and flexibility.

The discussion also dives into the evolving work arrangements in the era of remote work. Claire points out that offering hybrid or flexible work options can attract a wider candidate pool, reflecting the growing trend of candidates seeking a balance between office interaction and flexibility. This approach helps companies remain competitive in today’s job market. Additionally, they address the challenges in compensation expectations, particularly the impact of inflation on both employers and candidates. Offering competitive salaries, especially for highly credentialed professionals like CFPs, is crucial for attracting and retaining skilled employees.

To effectively attract top talent, actively update your social media and LinkedIn pages with insights into your company culture and achievements, making your company more appealing to potential candidates. Use personalized videos or messages in the recruitment process to stand out and make candidates feel valued from the start. Finally, implement hybrid or flexible work options to appeal to a broader range of candidates, aligning with the current preference for a balance between office and remote work environments.

Timestamps From This Episode
 
[15:55] Building relationships with candidates is crucial for hiring success in a competitive environment. It’s more than just compensation – having a purpose and following valuable advice makes a difference in winning over candidates.
 
[20:43] Teams knowing value proposition leads to better retention, creating a stronger company culture and reducing the need for frequent hiring. This approach can also lead to employees genuinely enjoying their work and referring others, thereby reducing the reliance on external hires.
 
[23:36] Foster trust by empowering and respecting employees’ autonomy. Recognize their personal responsibilities as part of the work-life balance.
 
[31:26] Utilize branding and social media for wealth management. Promote culture, wins, and volunteer work.
 
[34:51] Honesty and vulnerability have a significant impact on team culture and recruitment. Creating videos that reflect the organization’s culture, background, and story has proven to be helpful in attracting candidates who appreciate the transparency. This investment in showcasing the company’s values and identity goes beyond the recruitment process and is crucial in becoming an attractive firm to potential candidates.
 
[38:02] Leverage competitive advantage in hiring with content such as video, website, and LinkedIn to influence candidate perceptions. Control what candidates see to minimize negative impressions.
 

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Subscribe, rate, and review Bridging The Gap here.   About the Show

Bridging the Gap is a financial podcast hosted by CEO Matt Reiner focused on bringing together leaders from the finance and the technology industries to focus on innovating the financial services industry.

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Host

Matt Reiner, CFA, CFP®

I’ve been fortunate to be around the wealth management business for over 25 years. Along with this, I’m also the CEO of a tech startup. These experiences have given me a bird’s eye view of both the technology and financial services spaces.
Guest

Claire Myers Vitale , Founder & Principal Consultant

Claire formerly served as the Chief Recruiting Officer at a Fortune 100 financial firm in San Francisco. During her tenure at the company, she was retained to drive change across various business units, including recruiting, productivity consulting, and Information Technology.

Claire has a business degree from Sonoma State University and an MBA from Alverno College. She is also a Master Certified Coach, certified in Organization Change Management through Prosci, and sits on the board of Family Dog Rescue in Sonoma, Ca. As well as her work with CMC, Claire enjoys spending time with her husband Jon, their foster daughter (and all the other beautiful souls that come into their lives through fostercare), and their three loving dogs.